#1Your average response time is measured in hours, not seconds

The average B2B company responds to a new lead in 2 hours and 12 minutes. B2C is slightly better at 1 hour 37 minutes. Most teams think they're faster. They're not.
By the time your rep opens the CRM, the lead has already visited 3 competitor sites and submitted 2 other forms.
Speed-to-lead isn't a nice-to-have metric. It's the single highest-leverage variable in your entire pipeline.
An AI assistant responds in under 10 seconds. Every lead. Every channel. 24/7/365. No coffee breaks.


